Privacy Policy

At Toxicology Management Services (“TMS,” “we,” “our,” or “us”), protecting the privacy and security of our website visitors, clients, and business partners is important to us.

This Privacy Policy explains what information we collect through our website, how we use it, how we protect it, and the choices available to you regarding your information.

This Privacy Policy applies only to information collected through the TMS website. It does not govern information collected through laboratory partners, healthcare providers, patient portals, or third-party systems.

This website is intended primarily for healthcare providers, healthcare organizations, and business professionals seeking information about Toxicology Management Services and its solutions.

Depending on how you interact with our website, we may collect:

Information You Provide

• Name
• Practice or organization name
• Email address
• Phone number
• Mailing address
• Website
• Medical specialty
• NPI (optional)
• Information you voluntarily submit through contact or consultation forms

We request that you do not submit Protected Health Information (PHI) or confidential patient information through website forms.

Automatically Collected Information

When you visit our website, we may automatically collect limited technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referral source
• Date and time of visit
• General geographic region
• Website performance data

This information is used to maintain security, improve website performance, and better understand website usage.

Information collected through this website may be used to:

• Respond to inquiries
• Schedule consultations
• Provide requested information
• Improve our website and services
• Communicate regarding products and services
• Send newsletters or marketing communications (only if you choose to receive them)
• Maintain website security
• Detect fraud or abuse
• Comply with applicable legal obligations

If you subscribe to receive updates, newsletters, or educational content, we may periodically send communications regarding:

• Company announcements
• Educational resources
• Industry updates
• New services
• Events

You may unsubscribe at any time using the unsubscribe link included in every marketing email.

Transactional communications related to requested consultations or business relationships may continue where appropriate.

Our website may use:

• Essential cookies
• Performance cookies
• Analytics technologies

We may use services such as:

• Google Analytics
• Google Tag Manager
• Microsoft Clarity (if implemented)
• Similar analytics tools

These technologies help us understand website performance and improve user experience.

Where required by law, users will be presented with cookie preferences before non-essential cookies are used. You may manage your cookie preferences through the cookie settings banner available on our website, where applicable.

TMS does not sell personal information.

We may share information only when necessary with trusted service providers who assist us in operating our business, including:

• Website hosting providers
• Email delivery providers
• CRM platforms
• Analytics providers
• Cloud infrastructure providers
• Technology vendors
• Professional advisors

These providers are contractually required to safeguard information and use it only for authorized purposes.

TMS coordinates services with qualified laboratory partners.

Information submitted through this website is not automatically shared with laboratory partners unless necessary to fulfill a requested business relationship or authorized service.

TMS uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Safeguards may include:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud infrastructure
• Role-based access controls
• Authentication for administrative systems
• Security monitoring
• Limited employee access based on business need

While no method of electronic transmission or storage can be guaranteed completely secure, we continuously work to protect the information entrusted to us.

Business inquiry information submitted through this website is retained only as long as necessary for legitimate business, legal, or regulatory purposes, after which it is deleted or de-identified.

You may request to:

• Access your information
• Correct inaccurate information
• Update contact information
• Request deletion where permitted by law
• Opt out of marketing communications

Requests may be submitted using our Contact page.

If you are a California resident, you may have additional rights under applicable California privacy laws. Where applicable, you may request information regarding:

• Categories of personal information collected
• Categories of information disclosed
• Correction or deletion requests
• Other rights provided by applicable California law

TMS does not sell personal information.

TMS designs its privacy and security practices to support compliance with applicable federal and state laws governing business operations and healthcare-related services.

The information provided on this website is for informational purposes only and should not be interpreted as medical advice, diagnosis, or treatment recommendations. Healthcare providers should exercise independent clinical judgment and consult applicable clinical guidelines.

If AI-powered tools are made available through this website, interactions may be used to improve services. Users should not submit Protected Health Information or confidential patient information through AI-assisted features unless expressly identified as secure for that purpose.

Our website may contain links to third-party websites.

TMS is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of those websites before providing personal information.

Our website is intended for business and healthcare professionals.

It is not directed to children under the age of 13, and TMS does not knowingly collect information from children.

TMS is committed to keeping this website usable for everyone, including people who rely on assistive technology. If you encounter an accessibility barrier, please tell us so we can address it — email tms@toxmanagement.com or call 800-599-6193.

We may update this Privacy Policy periodically.

When changes are made, the revised “Last Updated” date will be posted at the top of this page.