Tele-TOX
Medication Monitoring Beyond the Office
Tele-TOX helps healthcare providers coordinate remote urine or Oral Fluid (Saliva) collection as part of a telehealth or hybrid-care workflow — from ordering and patient collection through laboratory processing and online results.
Overview
Extending Medication Monitoring Into Remote Care
Telehealth changes where the clinical encounter takes place, but it does not remove the need for structured medication-monitoring workflows.
Tele-TOX was developed to help providers coordinate urine or saliva collection when patients are being seen remotely.
Tele-TOX connects the virtual visit with the physical collection workflow.
How it works
A Simple Remote Collection Workflow
The Tele-TOX sequence mirrors the workflow TMS already supports today: online ordering, mailed collection materials, barcode identification, a sealed specimen bag, prepaid return postage, direct return to the laboratory partner, and online results.
- 1
Visit + Order
The provider conducts the visit and initiates the appropriate monitoring request.
- 2
Kit Sent
A package is sent containing collection instructions, collection materials, specimen packaging, and return shipping materials.
- 3
Collection
Depending on the workflow, collection may involve urine or saliva, with saliva collection sometimes observed during the telehealth encounter.
- 4
Return to Laboratory
The packaged specimen is shipped directly to the qualified laboratory partner using the established return process.
- 5
Results Online
After the qualified laboratory partner processes the specimen, results are made available through the applicable reporting environment.
Collection methods
Flexible Collection Options for Remote Care
Urine Collection
TMS can support remote urine specimen collection workflows when appropriate to the provider's clinical and laboratory program.
Oral Fluid (Saliva) Collection
The existing Tele-TOX program also supports saliva collection. Current TMS materials describe the ability to observe a patient opening and using a numbered, sealed collection device during the telehealth appointment when specimen substitution is a concern.
The appropriate collection method, monitoring decision, and interpretation of laboratory results remain with the treating healthcare professional and applicable laboratory protocols.
Free physician resource
Remote Medication Monitoring in a Telehealth World
A practical guide for healthcare providers who need to continue medication monitoring when patients are being seen remotely — how remote collection works, who does what, and what to review before starting a program.
Inside this guide you'll learn
- Why medication monitoring still matters in telehealth and hybrid care models
- How a remote collection workflow is structured end to end
- The difference between urine and oral-fluid collection workflows
- What providers, patients and laboratory partners are each responsible for
- How specimen logistics and return shipping are coordinated
- Questions to review before starting a remote monitoring program
Educational resource. This guide is educational and is not intended as legal, clinical or billing advice.
Medication Monitoring Expertise
Focused on medication-monitoring management, workflow design and program coordination.
Laboratory Coordination
TMS coordinates with qualified laboratory partners. TMS is not the laboratory.
LabSource Test Management
Digital ordering, collection status visibility and online results access in one environment.
Technology
Follow Every Step Digitally
Digital ordering, collection status and results access are tracked in the same provider platform used across TMS programs.
Extend Medication Monitoring Beyond the Office
Talk with TMS about building a remote collection workflow around your telehealth or hybrid-care program.
TMS coordinates the remote workflow; testing is performed by qualified laboratory partners.